Risk Disclosure Statement

The price of gold is set in international markets and can change quickly and substantially. It is affected by interest rates, currency movements, economic and political events, and supply and demand, none of which we control.

Past prices are not a guide to future prices. Gold pays no interest or dividend. The value of the gold you buy may fall below the price you paid and may stay there.

The price you pay includes a premium over the market price of the metal, and may include delivery charges. If you later sell, you are likely to receive less than the market price. You may therefore make a loss even if the market price has not fallen.

Prices on the website are indicative. The amount you pay at checkout is an Estimate. Your Final Price is fixed later from the LBMA Gold Price PM for the Pricing Date assigned to your order, converted to Hong Kong dollars. This is explained on the How Pricing Works page.

Your Pricing Date depends on when your payment is credited, matched and cleared, and on verification. It may be later than you expect, including because of weekends, holidays, bank processing or checks we must carry out. The price on a later date may be less favourable to you.

After 8 pm Hong Kong time on your Pricing Date you can no longer cancel as of right, and once your Final Price is fixed it is not repriced, even if the market then moves in your favour.

If a top-up is not paid when due, the order may be cancelled and you will bear our documented loss.

The benchmark is quoted in US dollars. Your Final Price is in Hong Kong dollars, at one exchange rate applied to all orders priced on the same day. A change in that rate affects your Final Price. If your own money is in another currency you also bear the cost and risk of converting it.

We do not operate a buy-back service and are under no obligation to buy gold back from you. You may not be able to sell your gold when you wish, or at a price you find acceptable.

A buyer may test, weigh or assay gold before buying it and may pay less for items that are marked, removed from their packaging or without their assay card.

The benchmark and exchange rates are published by third parties. Publication may be delayed, suspended or corrected. If the benchmark for your Pricing Date is not available we hold your Final Invoice and do not use another day's price, which will delay your order.

Price feeds, banks, payment systems and the website may fail or be interrupted. If our price feed stops updating we pause new checkouts.

We supply gold to order and do not reserve stock. Supply depends on our supplier. If we cannot obtain the gold we will cancel the order and refund you in full, and you will not benefit from any rise in price in the meantime.

Once the gold has been handed over, you are responsible for its safekeeping and insurance. It can be lost, stolen or damaged. We do not store gold for customers.

You are responsible for any tax, duty or declaration that applies if you take gold out of Hong Kong or bring it into another place.

We sell physical gold for collection or delivery. This is not a regulated activity under the Securities and Futures Ordinance (Cap. 571), and we are not licensed by or registered with the Securities and Futures Commission. We are not a bank or a deposit-taking company. Money you pay us is not a deposit and is not protected by the Deposit Protection Scheme. Your purchase is not covered by any investor compensation scheme.

Our registration as a dealer in precious metals and stones with the Customs and Excise Department is not an endorsement of us or of our products.

Nothing on the website, in our messages or said by our staff is investment, financial, tax or legal advice, or a recommendation to buy. We do not assess whether gold is suitable for you. You should consider your own circumstances and, if in doubt, take independent professional advice before you order.

By placing an order you confirm that you have read and understood this Statement, that you are buying on your own judgment, and that you can afford to bear a top-up and a fall in the value of the gold.

Questions about this Statement: