Legal
Cookie Policy
Version 1.0 Effective OGN Group (Hong Kong) Limited
This Policy explains the cookies and similar technologies used on ogngold.com, what they are for, and how you can change your choice. It should be read with our Privacy Policy.
Summary of key points
- Essential cookies keep you signed in, hold your cart and protect the website. They are always on.
- Analytics and advertising cookies are used only if you accept them.
- You can change your choice at any time on this page.
This summary is for convenience only. The full text below is what applies.
Contents
1.What cookies are
A cookie is a small text file that a website stores on your device. Similar technologies include browser session storage and pixels. We refer to all of them as "cookies".
Some cookies are set by us (first-party cookies). Others are set by another company whose service we use (third-party cookies).
2.Essential cookies
These are needed for the website to work and cannot be switched off. They are not used for advertising.
| Name | Purpose | Lifetime |
|---|---|---|
| customer-session | Keeps you signed in to your account. | 7 days |
| cart-session | Remembers the contents of your cart. | 30 days |
| buynow-session | Holds a single item for an immediate purchase. | 30 minutes |
| ogn-google-oauth | Secures the sign-in process when you choose to sign in with Google. | 10 minutes |
| ogn-cookie-consent | Remembers your choice about analytics and advertising cookies. | 180 days |
| Cloudflare security cookies | Set by Cloudflare to tell people from automated traffic on our sign-in, registration, verification and contact forms. | Up to 30 minutes, or the session |
| Browser session storage | Keeps the details you have typed at checkout until you finish, and remembers notices you have dismissed. Cleared when you close the tab. | Session |
3.Analytics and advertising cookies
These are loaded only after you choose "Accept all". Until then they are not set. Which of them are in use at any time depends on the services we have switched on.
| Provider | Purpose | Typical cookies and lifetime |
|---|---|---|
| Google Analytics | Measures how visitors use the website so that we can improve it. | _ga, _ga_* (up to 2 years) |
| Google Tag Manager and Google Ads | Loads measurement tags and measures the result of our advertising. | _gcl_* (up to 90 days) |
| Meta Pixel | Measures the result of our advertising on Facebook and Instagram. | _fbp (up to 90 days) |
These providers receive technical data such as your IP address, device and browser details, the pages you view, and the products and order value involved. We do not send them your name, email address, mobile number, identity documents or payment details.
Google and Meta are located outside Hong Kong and may combine this data with other data they hold about you, under their own privacy policies.
4.Your choice
When you first visit, we ask whether you accept analytics and advertising cookies. If you choose "Essential only", or make no choice, they are not used. Refusing them does not affect your ability to browse or buy.
You can change your choice at any time using the buttons at the top of this page.
You can also delete or block cookies in your browser settings. If you block essential cookies you will not be able to sign in, keep a cart or check out.
5.Changes to this Policy
We may update this Policy when the cookies we use change. The current version and its effective date are shown at the top of this page.
6.Contact us
Questions about cookies or this Policy:
| Company | OGN Group (Hong Kong) Limited |
|---|---|
| Address | Flat E, 5/F, Block 13, Yee Lok Court, 13 South Horizons Drive, Ap Lei Chau, Hong Kong |
| [email protected] | |
| Telephone | [Contact phone] |
| Website | ogngold.com |